the episode

Even new, completely innovative products have competition. Long before your product comes into the market, customers have found ways to solve their problems. Understanding who your real competitors are is critical to your business success. As you analyze your competitors, it can be helpful to think about the three levels of competition.

Level One. These companies solve the customer’s problem with products or services that are very similar to yours. While you may have enhanced features or slightly different offerings, it is likely an uninformed consumer will assume your products are interchangeable.

Level Two. These companies offer an alternative solution to your customer’s problem. On the surface, they may not appear to be a direct competitor because the product or service is dramatically different. If, however, this alternative solution solves your customer’s problem, it is a competitor.

Level Three. These companies or products do not solve the same problem at all, but compete for your customer’s limited resources.

Your business may not have competitors in every category, but you have some. As you think about the solution you provide from your customer’s perspective, why would they choose one of the alternative solutions? Price? Habit? Unless you understand why they are making the choice, it will be difficult to help them choose you instead.

A competitive analysis is just one part of your overall business plan Ready to update yours?   Check our our new Self-Paced Business Plan Workshop

about the marketing minute

Each week, host Lorraine Ball shares just a few words on a marketing topic. She boils down creative ideas, practical tips, and decades of real-world experience into a mini podcast which is always less than two minutes.

Look for these mini bits of marketing inspiration every Sunday.  Then come back and enjoy the longer interviews every Thursday.

Look for the mini podcasts and full episodes on iTunes, Spotify, Google Podcast  and wherever you listen  to podcasts.