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Collection – Testimonials and Reviews

by Lorraine Ball | Aug 22, 2023 | Sales | Customer Service | Networking

Leverage the power of getting other’s to talk about you! The majority of online shoppers incorporate online reviews into their purchase decision. Why? Because people are skeptical. They are more likely to trust what friends and family and even strangers say...

#889 Lifetime Value of a Customer

by Lorraine Ball | Aug 6, 2023 | Marketing Strategy, Sales | Customer Service | Networking

A customer is worth so much more than what they buy today

#887 Improve Your Closing Rate

by Lorraine Ball | Aug 1, 2023 | Sales | Customer Service | Networking

Bruce Scheer shares mistakes companies make as they try to improve their closing rate:

#882 Improve Your Listening Skills

by Lorraine Ball | Jul 23, 2023 | Marketing Minute, Sales | Customer Service | Networking

Before your hop on your next sales call, maybe you should brush up on your listening skills

#868 To Reply or Not to Reply

by Lorraine Ball | Jun 27, 2023 | Content | Email, Sales | Customer Service | Networking

Maybe you think when someone says something negative you shouldn’t dignify their comment with a reply. According to David Oates, that’s not the best strategy.

#862 Stand, Stagger, Fall

by Lorraine Ball | Jun 13, 2023 | Sales | Customer Service | Networking

Matt Nettleton believes you can shorten the time to learn any skill with practice that is well designed, repeated, measured and adjusted.

#860 The Perfect Podcast Pitch

by Lorraine Ball | Jun 8, 2023 | Entrepreneurship | Economy, Marketing Strategy, Sales | Customer Service | Networking

Would you like to be a guest on a podcast?  If so, you want to pay attention to what Kelly Mosser has to say about pitches.

#854 How Introverts Network

by Lorraine Ball | May 25, 2023 | Sales | Customer Service | Networking

Introverts can network successfully. Amanda Watts explains how they should select networking events that allow them to play to their strengths.

#853 Lessons from a Networking Junkie

by Lorraine Ball | May 23, 2023 | Sales | Customer Service | Networking

I am a networking junkie. I love getting out in meeting people. Unlike people with other addictions, I’m not looking for a cure for my networking addiction

839 Write Copy that Converts

by Lorraine Ball | Apr 20, 2023 | Content | Email, Sales | Customer Service | Networking

Learn to write copy which converts prospects to customers

#838 Marketing Success is Not an Advertising Fairy Tale

by Lorraine Ball | Apr 16, 2023 | Content | Email, Marketing Minute, Sales | Customer Service | Networking

We like to believe that once upon a time, sales magically occurred when we ran ads. But that is nothing more than an advertising fairy tale,

The Sales Collection

by Lorraine Ball | Apr 4, 2023 | Collection, Sales | Customer Service | Networking

Few people grow up dreaming of being a salesperson

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Lorraine Ball, Host of More than a Few Words

Lorraine Ball -  Speaker, author and podcast host
Lorraine brings decades of marketing and leadership experience along with high energy interview style to every conversation.

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More than a Few Words is a marketing podcast for business owners.

Hosted by Lorraine Ball,  the brief, lively conversations with marketing professionals and business owners from around the world are part of the Digital Toolbox

 

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