“Live Chat” episode #519 -SEPTEMBER 20, 2020GUEST: Lorraine Ball | Roundpeg and Digital Toolbox...
#519 Live Chat
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Sales | Customer Service | Networking
#518 Make a Great Second Impression
Janice Porter explains it is all about the follow up, and creating a great second impression if you want to build a long lasting business relationship.
#506 Stacy Sherman
Stacy Sherman believes your brand is the sum total of experiences a customer has with your firm and how well those experiences full your brand promise
#488 Why Reviews Matter
Our guest Bryan Caplan explains why reviews matter for both SEO and general crediility for your business. People will research you before the buy from you
#485 Make New Friends
Starting a new job or launching a new company? You have to actively work at making new friends, people who can help you succeed.
#484 Build an Audience of Raving Fans
Want to build an audience of raving fans? Start with this podcast
#471 Simple Texting Tips
Alfredo Salkeld of SimpleTexting explains if you are texting in your personal life, you should be texting in your business.
#468 Ditch the Pitch
Patty Farmer thinks you should ditch the pitch before your next networking event. Instead, she shares three questions you should ask everyone you meet.
#467 Customer Value
A good customer is worth more than what they busy from you
#466 Attracting Great Job Candidates
Are you looking to expand your organization? If its a struggle to find qualified candidates, you might need to change your focus.
#459 Give Away Free Stuff
Dr. Shirag Shemmassian says you can sell more when you give away free stuff. He explained to Lorraine Ball how this strategy can work for any business.
#454 Recognize Your Communication Style
Yamilette Williams, aka Dr. Yam, explains that people rely on one of four primary communication styles.
#452 How to Turn Relationships into Revenue
How to turn relationships into revenue. Listen now!
#448 Have Fun Storming the Castle
A cold call should not feel like an attack on a medieval castle. Prepare in advance with smart questions and get prospects to invite you in.
#444 Communicate with Impact
We talk, write and create messages all day long. But do our messages actually create the impact we’re looking for? Our guest Patrick Donadio outlines a six step process for communicating with IMPACT using a simple acronym to make it easy to remember the six steps. .
#438 New Calls – Expose and Close
Charlie Cina believes a cold call is simple a new call because your goals is to build a new relationship. Start the conversation with your power presentation
#434 What Kind of Networker Are You?
More than a Few Words - Episode: #434 What Kind of Networker Are You? December 27, 2019 ...
#427 Strategic Relationships with David Nour
We all have lots of contacts, but only a small, select few are true strategic relationships for us in our business. This week, my guest David Nour explains how we can cultivate those very special relationships.
#405 Use Your Customer Postcode
Ross Keating believes there are lots of ways business owners can use geographic information to target marketing messages.
#391 Collaboration is Key
The benefits of collaboration is the topic of our conversation with Charmaine Hammond.
#382 Day of Digital Preview
Lorraine Ball, one of the featured speakers during the 2019 Day of Digital Conference, shares a quick preview of her presentation on personalization.
#378 Google My Business Posts
Bryan Caplan explains how you can improve your SEO and promote your business, for free.
#376 Successful Business Events
Grant Carlile explains why a successful event is about so much more than the food and the venue.
#371 Niche Marketing Is Profitable
Laurie Knechtel explains why narrowing your focus can actually lead to a more profitable outcome.
#365 Selling in the Tech Community
Matt Nettleton shares tips on how to sell innovative products customers don’t even know they need.
#349 Customer Care
Amy Woodall explains that without a well defined customer care process there are more chances to disappoint a customer.
#348 Get Ready to Sell Your Company (MTFW)
Ryan Parshall talks about cleaning up your financials and investing in processes in preparation for someday selling your business.
#346 Host Your Own Conference
Jennifer Crawford believes that hosting a conference isn’t as difficult as you think and the pay off can be huge.
#344 Trade Show Tips
Is your message meaningful at a glance ? Your trade show display is a billboard.
#333 Network Your Employees – Hazel Walker
Hazel Walker chats about networking and growing your business.