Things will go wrong. The trick is to have a crisis management plan in place when they do.
#621 Crisis Management Plan
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Sales | Customer Service | Networking
#620 Take the Fear Out of Networking
If you find yourself uttering the networking prayer before each event there’s a better way.
Sales and Networking Collection
We’ve tapped top professionals to share their best sales tips with us. This post is a collection of the best sales conversations
#599 Invite Me In
Ask for reviews. There’s nothing more reassuring than seeing someone say, “we’ve worked with these guys, and we would do it again”.
#598 Take The Quiz
Juliet Clark explains how you can identify high quality prospects in just 180 seconds with a well designed quiz. Let prospective customers self-select.
#587 Thomas Libby
Our guest, Thomas Libby spends a lot of time on LinkedIn. And the time pays off, because he uses the platform to help people get to know, like and trust him. Why isn’t it effective for everyone?
#585 Tom Jackobs – Sales Stories
As our guest Tom Jackobs explains your need two types of stories in your sales process; personal stories and success stories.
#584 The Home Court Advantage
Every salesperson knows it is always easier to sell if you have a home court advantage. If a customer will come to your office or showroom, you’ve already scored the first point.
#579 Lead Generation with LinkedIn
When it comes to generating leads from LinkedIn, our guest Susan MacConnell thinks most people make several critical mistakes.
#576 Raise Your Price
Why don’t business owners charge more for their products and services? Robin Waite believes it is usually it is fear that holds them back
#565 How To Attract More Clients
According to Andrea Petrone, attracting clients starts with three simple steps. Define you niche. Get to know your niche really well. Then “Over-deliver” value.
#564 What is a Customer Worth?
What is a customer worth? When you understand the value of a new customer, you can set the right acquisition budget
#563 Bridge the Gap Between Sales and Marketing
Kyle Hamer explains you can bridge the gap between sales and marketing if you develop active listening skills to find common ground
#550 Let Sales and Marketing Work Together
Allan Langer believes that companies perform best when sales and marketing work together.
#540 Arian Radmand
We are living in a relationship centric era. Your goal is to surprise and delight your customers and prospects.
#531 Customers Are Ready to Buy
57% of all customers, have actually made up their mind to buy from you before they pick up the phone
#525 Invite Me In
Consumer reluctance to invite people into their home can create real challenges for companies in a home service industry. Overcome this reluctance by using content marketing to help prospective customers feel as if they know you.
#523 Geofencing
The technology that allows merchants to target specific messages based on your location is called geofencing.
#519 Live Chat
“Live Chat” episode #519 -SEPTEMBER 20, 2020GUEST: Lorraine Ball | Roundpeg and Digital Toolbox...
#518 Make a Great Second Impression
Janice Porter explains it is all about the follow up, and creating a great second impression if you want to build a long lasting business relationship.
#506 Stacy Sherman
Stacy Sherman believes your brand is the sum total of experiences a customer has with your firm and how well those experiences full your brand promise
#488 Why Reviews Matter
Our guest Bryan Caplan explains why reviews matter for both SEO and general crediility for your business. People will research you before the buy from you
#485 Make New Friends
Starting a new job or launching a new company? You have to actively work at making new friends, people who can help you succeed.
#484 Build an Audience of Raving Fans
Want to build an audience of raving fans? Start with this podcast
#471 Simple Texting Tips
Alfredo Salkeld of SimpleTexting explains if you are texting in your personal life, you should be texting in your business.
#468 Ditch the Pitch
Patty Farmer thinks you should ditch the pitch before your next networking event. Instead, she shares three questions you should ask everyone you meet.
#467 Customer Value
A good customer is worth more than what they busy from you
#466 Attracting Great Job Candidates
Are you looking to expand your organization? If its a struggle to find qualified candidates, you might need to change your focus.
#459 Give Away Free Stuff
Dr. Shirag Shemmassian says you can sell more when you give away free stuff. He explained to Lorraine Ball how this strategy can work for any business.
#454 Recognize Your Communication Style
Yamilette Williams, aka Dr. Yam, explains that people rely on one of four primary communication styles.